A yay for Hardly Normal

Drop in and dribble on about nothing serious. Seriously a mad place to hang out. Better to avoid it if you're not in the mood!!! If you're determined to be sad, bad, mad & angry then move along!!!
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Dot
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A yay for Hardly Normal

Post by Dot »

@ weeks ago we bought a new bed/ mattress from HN, lovely sales girl :) Seeing as we were waiting for the carpet cleaner to come we decided to leave the bed till carpets were done and dry . Got free delivery chucked in ($70) Now the courier they use works Mon & Thurs so because we get my treatment time sheet on a Friday we were told that was ok and to let the man know when it would suit us for delivery? Last week G tried to arrange the delivery by telling the man the times for my treatments but he said thats not how we work?? I rang the sales girl and let her know we were not impressed with their courier and she said she would sort him out.. OK this Monday G went into the store and the sales girl had left a message to say she had given the guy the times we would be here for thursday (Today) We said we would be here until 1130am till 3pm this arvo. OK he said We shall be there by 1130am. At 1115am he rings and says he's late so G says what about after the 3pm we spoke of? Nah can't do that so G says hang on and tells me what this guy said so what did i say? "The man can go F himself, take the thing back and we shall go and get it" The man asks G isn't your wife happy? Soooooo after treatment we went to HN and I spoke to the sales girl she in turn said "I am so sorry I shall fix this for you now. with that I got a bit wet in the eyes and she was on the ph and back to me with this, "I have rang the guys in the warehouse and they have said they will have your bed at your place within the hr. I just want to look after you and this is what we shall do" True to her word less than the hr the truck was out the front and they bought the bed in with smiles and good wishes. I couldn't believe it, those boys did this on their own time and were able to use the HN truck. Only thing I could do was wimp out "thank you so much and handed them a bag of my fav sunburst chews. which they thought was pretty ok. So my bitch of the day paid off. G wasn't going to go to the shop knowing what a mood I was in till I told him I would drive back if he didn't take me :) needless to say he stayed in the car while I went on a mission :D I am sick and tired of people dictating when and what ever suits them and not the paying customer. Girl power works . Happy Chappy and bed is set up, sprayed with Glen 20, windows open and it will be in use tomorrow night. :D :D
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wayneP
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Re: A yay for Hardly Normal

Post by wayneP »

yaa for you girls, hope you get some great rest. X
Wayne
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Re: A yay for Hardly Normal

Post by dream4red »

Good one Dot. :D :D :D
You are so right. Why do we have to take such crap from the delivery peoples??

Can you come up here next and sort out my gas delivery please? Meant to be here Tuesday,didn't come, so knowing that Thursday is the next delivery in our area, I rang late today to ask when? " Oh it's marked on the truck for today. Your delivery is a few minutes away" ......still waiting. That phone call tomorrow is going to be a beauty. By the time they finally deliver one tank the next will be empty too...then what will I be cooking with? The BBQ? :twisted: :evil: :twisted: :evil: :roll: :roll:
Deborah


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Re: A yay for Hardly Normal

Post by BernieQ2 »

" will be in use tomorrow night "
Please explain ?
Bernie .
RobertNotBob
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Re: A yay for Hardly Normal

Post by RobertNotBob »

Bernie such a personal question and a simple answer. As a trampoline of course.

Good to see you had a win Doot, cheers Robert
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Re: A yay for Hardly Normal

Post by Greynomad »

Tut Tut, RobertnotBob,

I am mentally boggling again... :?
But "ONYA Dottie!!" :D

On the subject of HN:
We have terminated all dealings with them! :evil:
We purchased a TV (largish flat-screen) some years ago. Unfortunately, two months after it was delivered (extra $$$), it Failed To Proceed.
So we got on the blower to advise them. Conversation went something like this...
"Fine," says sales bod, "Just bring it back & we'll send it back to the manufacturer for a check. If it's faulty, we'll replace it... take about 3 weeks."
"Ah, the reason we had it delivered is our distance from your store. Can't you bring a replacement & take the faulty one back?"
"Nah. Don't do it that way. Manufacturer has to check it first. If they find a fault, we replace it."
"OK, see you in about two weeks, when I have my next medical appointment in Albury."
On arrival at the store, Manager approached us after sales bod took the TV to him for shipping.
Conversation ensued:
"Where's the table stand?"
"Dunno. We mounted it on the wall — with the bracket we also bought from you."
"Can't accept a return without the table stand."
"But it's not the stand that's faulty. It's the screen."
"Can't accept a return without the table stand."
"So you won't accept a faulty TV under warranty because we can't find the $20 moulded plastic table stand?"
"Correct. Manufacturer wants it as sold to you."
"You could unpack a replacement TV, take out the table stand, give us the TV and put the table stand with the faulty one before returning it to the manufacturer."
"Can't accept a return without the table stand."
"Would you like to discuss this with Consumer Affairs?"
"Sure. Here's my card. Make sure you spell my name right."
After discussing it with C.A., I called said Manager & quoted Chapter & Verse on returns, which did NOT require accessory parts for a manufacturer to check function unless they were material to the failure. Only required if returning for cash refund.
Replacement TV was delivered 3 days later, on Christmas Eve, about 6:30pm... truck driver was not amused: no overtime.
Regards & God bless,
Ray
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Dot
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Re: A yay for Hardly Normal

Post by Dot »

BernieQ wrote: Fri Jul 06, 2018 5:56 am " will be in use tomorrow night "
Please explain ?
Bernie .
"It will be in use tomorrow night" meant it will be all cleaned and maybe be made up ready to use as a sleeping object, nothing more and nothing less, Those days are well and truly gone Bernie as you should know :) :) Doubt if it will even be ready by the weekend the way things are going around here. but it looks and smells nice THE BED BERNIE THE BLOODY BED :roll:
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Re: A yay for Hardly Normal

Post by BernieQ2 »

Thanks for sorting that Dot ...I get confused easily these days..
Bernie .
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Dot
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Re: A yay for Hardly Normal

Post by Dot »

BernieQ wrote: Fri Jul 06, 2018 4:44 pm Thanks for sorting that Dot ...I get confused easily these days..
Bernie .
Join the club Confucius :lol: :lol:
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Re: A yay for Hardly Normal

Post by Greynomad »

AS ABOVE....
:? :shock: 8-)
Regards & God bless,
Ray
--
"Insufficient data for a meaningful answer."
Isaac Asimov, "The Last Question"

"I refuse to drink water, because of the disgusting things fish do in it"
W.C.Fields

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