A woman customer in a grocery store happens upon a grandfather and his badly behaved 3 year-old grandson.
It's obvious to her that Gramps has his hands full with the child screaming for sweets in the sweet aisle, biscuits in the biscuit aisle; same for fruit, cereal and soft drinks in their respective aisles.
All this time, however, Gramps is working his way around, saying in a controlled voice, "Easy, Edward, we won't be long, easy, boy."
There’s another noisy outburst and she hears Gramps calmly say, "It's okay, Edward, just a couple more minutes and we'll be out of here. Just hang in there, boy."
At the checkout, the little terror is screaming and throwing items out of the cart, and Gramps again in a controlled voice says: "Edward, Edward, just relax buddy, don't get upset. We'll be home in five minutes; stay cool, Edward."
Very impressed, the woman walks outside where Gramps is loading his groceries and the still screaming little boy into a car.
She goes over to Gramps and says: "You know, sir, it's none of my business, but you were just amazing in there. I don't know how you did it. That whole time, you kept your composure, and, no matter how loud and disruptive this boy got, you just calmly kept saying things would be okay. Edward is very lucky to have you as his grandpa."
"Thanks, lady," replies Gramps, "I'm Edward. The little bastard's name is Steve."
Cool and calm grandpa
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Cool and calm grandpa
A person may fail many times, they only become a failure when they blame someone else John Burrows
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves