Julie purchase a 40" Kogan TV which was delivered today. After removing it from the packaging, which wasn't damaged, I installed the legs, connected the power and antenna and switched it on only to see that shown below.
Click to enlarge
George
Kogan TV
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Newcastle George
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Kogan TV
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George, Julie, Leonie & Sean - Kotara, Newcastle
DIY 11.5M 1979 Bedford, Nissan/UD FE6T motor
DIY 11.5M 1979 Bedford, Nissan/UD FE6T motor
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Mrcoolabah1au
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Dot
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Re: Kogan TV
After my last dealings with Kogan I will never buy from them again. Get onto them asap.
Queen of the Banal & OT chatter and proud of it. If it offends you then tough titty titty bang bang.
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Vik351
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Re: Kogan TV
Luck of the draw, I got one and it works fine, got heaps of skata from them and all good...??? 
vik... not the ceep ceepistbut...
vik... not the ceep ceepistbut...
Merk 4x4 VF30 519 CDI 2020 LWB V6TD 3 ltr 6 wheeler ,Tenorite Grey ... yep, it's not white ...!!! 
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Newcastle George
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Re: Kogan TV
Began the process within 45 minutes of receipt. No damage on packaging or TV exterior.
George
George
George, Julie, Leonie & Sean - Kotara, Newcastle
DIY 11.5M 1979 Bedford, Nissan/UD FE6T motor
DIY 11.5M 1979 Bedford, Nissan/UD FE6T motor
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supersparky
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Re: Kogan TV
Bugger, but dropped for sure. My laptop screen looked like that a while back with no visible damage to exterior. Luckily mine was work supplied.
I hope your claim goes OK with Kogan.
I hope your claim goes OK with Kogan.
Cheers
David
David and Terrie
2006 Winnebago Alpine
Not all who wander are lost.
David
David and Terrie
2006 Winnebago Alpine
Not all who wander are lost.
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Greynomad
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Re: Kogan TV
We bought a Kogan Tv for Girt.
No problems.
I, too, have bought a fair amount of stuff from them. Never a problem.
Only one warranty claim — dealt with quickly & courteously.
So do contact them, and don’t let it put you off Kogan.
Problem was most likely with the courier/postal service.
No problems.
I, too, have bought a fair amount of stuff from them. Never a problem.
Only one warranty claim — dealt with quickly & courteously.
So do contact them, and don’t let it put you off Kogan.
Problem was most likely with the courier/postal service.
Regards & God bless,
Ray
--
"Insufficient data for a meaningful answer."
Isaac Asimov, "The Last Question"
"I refuse to drink water, because of the disgusting things fish do in it"
W.C.Fields
Ray
--
"Insufficient data for a meaningful answer."
Isaac Asimov, "The Last Question"
"I refuse to drink water, because of the disgusting things fish do in it"
W.C.Fields
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Newcastle George
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Re: Kogan TV
After providing photo of TV they asked for photo of box which was provided yesterday at 2:20pm and as yet have not received a reply.
George
George
George, Julie, Leonie & Sean - Kotara, Newcastle
DIY 11.5M 1979 Bedford, Nissan/UD FE6T motor
DIY 11.5M 1979 Bedford, Nissan/UD FE6T motor
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Cuppa
Re: Kogan TV
With your track record of getting things rectified by suppliers Kogan would have bitten off more than they can chew if they try to give you the runaround George. I don't know of anyone a company would like less to do the wrong thing by. You do seem to get some bad luck but it has by necessity ensured you are a formidable 'wronged customer'. Good luck.
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T1 Terry
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Re: Kogan TV
The point of impact can be seen just above and to the left of the energy label. I'm guessing there was no impact absorbing material between the screen and the cardboard box. Basically a poor handling issue, but who knows where in the supply chain, it could have even been at the factory.
I have found Kogan to always be reliable when it came to a warranty claim, better than PayPal that requires very careful wording to get the claim through but on pat with Aldi that just issues a claim number and you return the item to the store.
T1 Terry
I have found Kogan to always be reliable when it came to a warranty claim, better than PayPal that requires very careful wording to get the claim through but on pat with Aldi that just issues a claim number and you return the item to the store.
T1 Terry
A person may fail many times, they only become a failure when they blame someone else John Burrows
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves
Those who struggle to become a leader, rarely know a clear direction forward for anyone but themselves